Privacy Policy

1. Information We Collect

Information You Provide

• Name, phone number, and email address.
• Device details, such as model, condition, carrier, and IMEI.
• Information about quotes, appointments, purchases, and payment arrangements.
• Information submitted through website forms, advertising lead forms, messages, or other communications.
• Records of messaging consent and opt-out requests.

Website & Usage Information

Our website and service providers may collect IP addresses, browser and device information, pages visited, interactions with our website and messages, and approximate location inferred from an IP address. Cookies and advertising technologies may also collect information described below.

2. How We Use Information

• Respond to inquiries, evaluate devices, provide quotes, and arrange local transactions.
• Process purchases and agreed payments.
• Send appointment and transaction communications, subject to applicable consent requirements.
• Send promotional messages where you have provided the required consent.
• Analyze website use and advertising performance, improve our services, and support advertising or retargeting where permitted.
• Prevent fraud, maintain records, and meet legal obligations.

3. Sharing Information

We may disclose information to service providers supporting website hosting, customer communications, payment processing, analytics, or advertising. We may also disclose information when required by law or in connection with a merger, acquisition, or transfer of the business, subject to applicable privacy requirements.

Mobile Information & Messaging Consent

We do not provide mobile phone numbers or text-message opt-in data and consent to third parties or affiliates for their own marketing or promotional purposes. Messaging providers may process this information to deliver our messages and manage consent or opt-out requests.

Advertising technologies may involve disclosures that applicable privacy law treats as a sale or sharing of personal information, even where no money is exchanged. Where applicable, you may request to opt out of those disclosures by contacting us.

4. Your Rights & Choices

Messaging Preferences

Reply STOP to opt out of text messages, or contact us to withdraw consent through another reasonable method. A single non-promotional message may confirm your request. Further messages requiring the withdrawn consent will stop unless you opt in again. Message frequency varies. Message and data rates may apply.

Access, Correction & Deletion

You may contact us to request access to, correction of, or deletion of your personal information. We may need to verify your identity before responding. Applicable legal requirements and recordkeeping obligations may limit what we can delete.

Rights Under Applicable Law

Depending on your location and which laws apply to our processing, you may have additional rights, including portability, objection, restriction of processing, or opting out of certain advertising-related disclosures. Contact us using the details below to make a request.

5. Data Security

We use reasonable safeguards to protect personal information. No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Retention

We retain information as needed for the purposes described in this policy, including transactions, consent and opt-out records, legal obligations, and resolving disputes. Retention depends on the type of information and applicable requirements.

7. Cookies & Tracking Technologies

Our website uses cookies and similar technologies for website functionality, analytics, advertising measurement, and marketing. For example, Google Ads tags may measure interactions and advertising conversions.

You can manage cookies through your browser settings. Blocking cookies may affect some website features and does not necessarily disable every form of tracking. Contact us about applicable advertising opt-out rights.

See our Cookies Policy for additional information.

8. Third-Party Links

Our website may link to external websites or services. Their privacy practices are governed by their own policies. Review those policies before providing information.

9. Policy Updates

We may update this policy by posting a revised version and changing the date above. We will provide additional notice or obtain consent where required by applicable law.

10. Lead Forms & Communications

We use information you submit to respond to the stated inquiry and for the purposes described in this policy. Submitting a form or accepting this policy does not, by itself, authorize marketing text messages. Where required, we obtain separate consent for those messages. Marketing consent is not a condition of selling a device to us.

See our Terms & Conditions for additional messaging and transaction information.